Nest Hello Doorbell (wired) Does Not Chime in the House

New Nest Hello (wired) doorbell activates chime inside the house only if it is NOT added to the Nest App.  As soon as it’s added it to the Nest App the interior (mechanical) chime does not work or gives a faint thud instead of the 2-chime.

1. Open the App, make sure the indoor chime is set to “on” in settings.

2. Open the App, go to camera settings, scroll down to “chime duration”. While this is for the electronic chime, turn it on. Try your doorbell. If it works, turn it off and try it again.
   1. Note: Extending the duration and tunning is needed within the app.